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Terms and Conditions That Protect Your Play

Every account at 365bet link operates under clear terms that spell out what you can do, how we verify your identity, and how your deposits and withdrawals work.

Account Verification RulesPayment & Withdrawal PolicyData & Security Standards

Explore the Lobby Read FAQ

How Our Terms Shape Your Account

365bet link Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your account on 365bet link is personal and non-transferable; once you sign up, you agree to provide accurate identification and contact details during verification. Deposits via DANA, OVO, GoPay and QRIS must come from accounts held in your name. Withdrawals are processed only to the payment

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method you used to deposit, and we retain transaction records for regulatory compliance. Your account remains active as long as you meet our terms; inactive accounts after twelve months may be subject to fees where local law permits. If you have questions about how a specific
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term applies to your play, our support team in Makassar and across Indonesia operates seven days a week to clarify.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

TERMS QUESTIONS

How to Reach Us About Your Account Terms

If you need clarification on how our terms apply to your account, deposits, or withdrawals, we offer multiple ways to get answers fast.

Live Chat Support Open the chat window in your account lobby any day of the week. Response time is typically under five minutes. Ask about payment terms, account rules, or verification steps.

Email Support Send questions to our support inbox and receive a reply within 24 hours. Include your account email and the specific term or policy you're asking about.

Account Settings Review a summary of your active terms, deposit history, and withdrawal rules directly in the Account menu under Settings and Documentation.

SECURITY & DATA

How We Handle Your Information Under These Terms

Your personal data—name, contact details, and transaction history—is encrypted and stored securely on servers we maintain for Indonesia and regional access.

Data Encryption

All deposits, withdrawals, and account information are encrypted in transit and at rest. Your payment details are never stored on our public servers.

Account Verification

We verify your identity using government-issued ID and proof of address during sign-up. This prevents fraud and ensures withdrawals go to your account only.

Session Timeout

Your account automatically logs out after 30 minutes of inactivity for security. You can always log back in with your credentials.

Deposit & Withdrawal Audit Trail

Every transaction is recorded with timestamp and payment method. You can view your full history in the Account menu under Transactions.

Data Retention

We keep your account records and transaction logs for three years after closure to comply with financial regulations and support dispute resolution.

Request Changes

To update your profile, change payment details, or request data deletion where local law permits, contact support and we'll process your request within five business days.

Your Questions About Our Terms and Conditions

We've gathered the questions you ask most about account rules, payment terms, and data handling. If you don't see your question here, reach out to our support team.

Your account will be suspended during verification if details don't match your ID or payment method. Contact support immediately with the correct information and a photo of your government-issued ID. We'll review and re-activate within 24 hours if all details align.

No. Your first withdrawal must go to the same DANA, OVO, GoPay or QRIS account you used to deposit. After that verified withdrawal clears, you can request changes to your payment details through Account Settings.

We keep your transaction history, identity verification documents, and account records for three years after closure. This supports financial audits and helps us resolve disputes. You can request a data export before closure by contacting support.

Accounts inactive for twelve months may incur a monthly fee depending on your jurisdiction and our local policy. We'll send a warning email before any fees apply. Log in at any time to reactivate and stop fees, or contact support to discuss your account status.

No. Your account is personal and non-transferable. Sharing your login credentials violates our terms and puts your funds at risk. We monitor for unusual access patterns and may suspend your account if we detect unauthorized use. Always keep your password private.

We encrypt all data in transit and at rest, verify your identity during sign-up, and monitor transactions for suspicious patterns. Your session times out after 30 minutes of inactivity. If you see unauthorized activity, contact support immediately so we can investigate and secure your account.

The complete terms are available in your Account Settings under Documentation and Legal. You can also request a PDF copy from our support team via live chat or email, and we'll deliver it within one business day.

Terms and Conditions That Protect Your Play

How to Reach Us About Your Account Terms

How We Handle Your Information Under These Terms

Data Encryption

Account Verification

Session Timeout

Deposit & Withdrawal Audit Trail

Data Retention

Request Changes

Your Questions About Our Terms and Conditions

01 What happens if I provide incorrect information during sign-up?

02 Can I withdraw to a different payment method than I deposited with?

03 How long do my account records stay on file after I close my account?

04 What if my account is inactive for several months—will it be closed?

05 Can someone else use my account if I give them my password?

06 How do you protect my data from fraud or theft?

07 Where can I find the full text of your terms in Indonesian or English?

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