Reference

How we keep your account and payment details safe

When you open an account with 365bet link and deposit via DANA, OVO, GoPay or QRIS, your personal information stays encrypted and secure.

Encrypted account credentialsSecure payment processingClear data retention policy
Explore the Lobby Read FAQ
365bet link How we keep your account and payment details safe
REACH OUT ANYTIME

Contact us about your privacy rights

If you have questions about how we handle your data, want to request access to your information, or need to update your details, our support team is here to help.

Live chat Available during operating hours. Open the chat window in the bottom right of your account dashboard and ask our team about data handling, access requests or any privacy concern.
Email support Send a detailed request to our support inbox with your account email. Include your full name and account ID so we can verify your identity before processing your data request.
Account settings Update your email, phone number or contact preferences directly in your account settings under Profile. Changes take effect immediately and are logged in your account history.
HOW WE HANDLE DATA

Our commitment to your privacy

365bet link treats your information with the same security standards we apply to our own operations. Every deposit via DANA, OVO, GoPay or QRIS is processed through encrypted channels.

Encryption & security

All account credentials and payment information move through bank-grade SSL encryption. Your DANA, OVO, GoPay and QRIS transactions are processed by certified payment handlers.

Cookie policy

We use session cookies to keep you logged in and store your preferred language. No tracking cookies follow you to other websites. You can disable non-essential cookies in your browser settings.

Data retention

Your account data stays active while your account is open. After closure, we keep transaction records for the period required by financial regulations, then securely delete personal details.

Third-party sharing

We share data only with payment processors, identity verification providers and legal authorities where required. We do not sell your information to marketers or data brokers.

Access & correction

You can request a copy of your stored data or ask us to correct inaccurate information. Submit requests via live chat or email, and we'll respond within five working days.

Policy updates

If we change how we handle your data, we'll notify you by email and update this page. Significant changes will be announced at least 30 days before taking effect.

Privacy policy FAQs

Here are the questions we hear most often about how 365bet link handles your personal information, account security, and your rights as a player.

We collect your name, email address, phone number, date of birth and account password. We also record your payment method details — which DANA, OVO, GoPay or QRIS account you use, withdrawal bank details, and transaction history. This information helps us verify your identity, process deposits and withdrawals, and comply with financial regulations.

We keep your personal details for a minimum retention period set by law, typically 5-7 years for transaction records. After that period, we securely delete or anonymise your information. You can request early deletion of non-essential data, depending on local law and any ongoing disputes or claims.

Yes. You can submit a data access request via live chat or email with your account details. We'll compile and send you a full copy of your personal information and activity records within five working days. Include your account ID to speed up verification.

Absolutely. All payment details are transmitted using bank-grade SSL encryption. Your payment processor receives only the minimum information needed to authorise the transaction. We never store full card numbers or payment credentials in plain text on our servers.

No. We do not sell your personal information to marketers, data brokers or any external company for profit. We share data only with licensed payment processors, identity verification services and legal authorities when required by law.

We monitor our systems continuously for threats. If a breach occurs, we will notify affected users within the timeframe required by law, explain what happened, and outline steps to protect your account. We recommend changing your password immediately and enabling any additional security features we offer.

You can update most personal information directly in your account settings under Profile. Changes to your email or phone number may require re-verification for security. If you need help, reach out to our support team via live chat — they'll guide you through the process and confirm the update immediately.

Related Pages

365bet link Indonesia FAQ About Us Register 365bet link Casino